Ark Veterinary Hospital & Urgent Care

Exotic Pet Care

Not everybody owns a cat or a dog, and exotic pets need love, care, and attention too! Our professional staff at Ark Veterinary Hospital & Urgent Care are proud to care for animals of all shapes and sizes.

Care For Your Exotic Pet

We treat all types of pets, even those that are a little less well-known. We currently offer exotic animal treatment services for the following:

  • Ferrets
  • Rabbits
  • Chinchillas
  • Guinea Pigs
  • Hamsters
  • Gerbils
  • Mice/rats
  • Hedgehogs
  • Reptiles
  • Amphibians
  • Birds

Exotic pets often require special husbandry and dietary needs to keep them happy and healthy. Helping you care for your exotic animals is something we take great pride in. It is recommended that exotic animals get a full physical examination by a veterinarian twice a year. This is because most of these species are prey animals in the wild, which means they often don’t show any signs of illness or weakness until their condition is very severe. By bringing your pet in regularly for a check-up, we can help to detect any health concerns before they cause your pet serious problems or discomfort.

Some exotic pets, such as ferrets, can carry similar diseases and experience the same issues as dogs and cats. For this reason, please ask a veterinarian if your pet should be vaccinated, spayed/neutered, or utilize parasite preventatives.

For the safety of your pet and the pet’s of fellow Ark Veterinary Hospital & Urgent Care clients, please adhere to the following guidelines when bringing your exotic pet in for their appointment:

  • Keep all pets in a secure cage or carrier
  • Cover your carrier with a blanket or towel to reduce distress
  • If it’s cold outside, make sure your car is warm before transporting your exotic pet
  • Leave enough time to arrive early to your appointment so your pet can acclimate.

To help us serve you and your exotic pet better, we ask you to please take a moment and fill out the Exotic History Form as best as possible This gives us a good overview of your pet's general care and their special needs.

Join the Ark Veterinary Hospital & Urgent Care Family Today!

Located off of exit 46 on the NY State Thruway (I-90).

Phone: 585-487-8700

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We may consider closing our office an hour early Friday through Monday if there are no clients scheduled for appointments or if there is limited foot traffic. Our primary goal is to ensure optimal service during our operating hours. By adjusting our closing time based on demand, we can better allocate our resources and maintain efficiency. When you call for an urgent care case, please be sure to listen to our on-hold/after-hours messaging which will detail our operating hours for that evening. You can also always check our Facebook for updates.