Important Information About COVID-19 From Ark Veterinary Hospital & Urgent Care

The safety of our staff and clients is something that is a non-negotiable and we will continue to operate in a way that supports safety. We understand COVID-19 is frustrating for everyone and we all have experienced fear and hardships in the last few months, but we ask that those frustrations are not taken out on our staff. We expect our staff to be treated with kindness and respect just as we expect our staff to treat our clients and patients. They are doing their very best to serve our clients with kindness and compassion despite the obstacles they are facing due to the pandemic.

As the community continues to open and return to some normalcy, we are diligently accessing our protocols and curbside practices. In the last couple weeks we have opened our door to clients and have found in order to provide the best care possible in a reasonable amount of time we will resort back to curbside practices. We will still allow clients in with their pets for wellness appointments but for urgent care we ask for your understanding as we continue curbside practices. Please call the office when you arrive in our parking lot and plan on arriving 10 to 15 minutes early for all appointments in order to complete all necessary paperwork. Thank you for your continued support of our practice.

All lab results and medicine refill requests are taking longer than usual due to the current COVID situation. We appreciate your patience and are working diligently to get results and refills out as fast as we can.