Dedicated Team Behind Exceptional Pet Care
Ark Veterinary Hospital & Urgent Care is completely committed to providing the highest quality services for your pet. We understand that pets are like family, which is why our staff make it their priority to ensure compassionate care, high ethical standards, and professionalism which supports the optimal health and wellbeing of all our patients.
Jordan
Practice ManagerJordan DeSalvo was born in Iowa, and moved here to Rochester NY when she was 7 years old. She currently resides in Lima, NY. She has worked in the animal field since Ark opened in 2018, but helped her mom (Dr. Seidel) at East River as well growing up. There are so many things she loves about being in the animal field and being an employee at Ark, but what she loves most is seeing a pet’s health turn around after treatment. Even more, seeing the clients reaction when their pet’s health turns around, and we helped. She is currently working as a medical receptionist, but is going back to school in the winter to work towards becoming an LVT. She lives with her husband Ray and their 4 cats – Koda, Binx, Luna and Astro, along with their German Shepherd Dog, MayZee. In her free time she loves to hike, kayak, camp, do photography, snowboard and spend time with her fur babies and loved ones.
Chrissy
Licensed LVT & LVT SupervisorChrissy grew up in Rochester and has been a licensed veterinary technician since 2011 and has been with ARK since November 2020. She has a bachelor’s degree in biology and an associate’s in veterinary technology from Medaille College. Her special interests include exotics, surgery and she enjoys building relationships with owners over the years as their animals grow. She finds urgent care rewarding because of the improvement seen after treatments/surgery. Chrissy has a Pembroke corgi named Archibald Herkimer and a DSH named Asneeze that she kept after bottle feeding him. When not at work she enjoys spending time with her family and friends, kayaking, hiking, and reading.
Sarah
LVTSarah grew up in Rochester and has been working with animals for the past few years. She loves to be involved with urgent care animals and helping sick pets! Sarah graduated from Alfred State College in 2020 with an Associate’s Degree in Veterinary Technology and also completed an internship program at UTCVM. She has three dogs and one cat and enjoys spending time with friends and family and outside on the lake.
Courtney
LVTCourtney grew up in Rochester and has had a passion in caring for animals since she can remember! She graduated from GCC with her associates in veterinary technology in 2020. She has experience in the general practice animal hospitals but feels she has found her true passion in urgent care. She loves the variety of cases and challenges she is faced with every day in urgent care and being able to nurse them back to health is even more rewarding.
Courtney resides in the country with her husband, 3 young children, 2 senior pitbulls, 2 kitties, African fat tailed gecko, and beta fish. She loves to enjoy the outdoors and hike with the kids, hubby, and dogs. Concerts and festivals are also a family favorite 
Kirsten
LVTKirsten has worked in the animal field for over 20 years. She received her LVT license in 2002. She is also Fear Free certified. Kirsten currently resides in Churchville with her dog named Dutchess, and two cats – Racey and Zaba.
Keri
LVTKeri grew up in Pike, NY and has been an LVT and in the animal field for 6 years. Keri went to GCC for her LVT. Keri loves working at Ark and seeing and meeting new animals. She has a 6-year-old Rough Collie named Hisoka, and a 2-year-old DMH named Momiji.
Josey
LVTJosey grew up in Castile NY. She has been in the animal field since 2018. She has been employed at Ark since August 2023. She loves being able to help animals in any way and educating owners on issues they may be experiencing and that not every day is the same here at Ark. Josey graduated from Alfred State in 2018 with an Associates degree in Vet Tech & Agriculture Technology. She passed her VTNE in August 2018, and obtained her B. Tech in May 2023 with Equine Science with a concentration of therapeutics. She was then got certified in 2019 in Sports Massage Therapy for equines and canines. Josey has 4 dogs, 2 cats and 1 horse. Josey spends her free time hiking, barrel racing and taking care of her clients.
Cory
LVTCory grew up upside of Rochester and started in the small animal field in 1996 as a kennel attendant. He graduated from Delhi College with an associates degree and has accrued 500 hours of continuing education. Cory likes helping animals in many ways, but his main interest is animal behavior. He is married with 2 children, 2 dogs, 2 cats and many fish! His hobbbies include boating, fishing, biking, hiking and video games.
Cydney
ACACydney grew up in Palmyra NY and has loved animals for as long as she can remember. She has an Associates Degree in Equine Science and Management from Suny Morrisville, and she is currently in the process of getting her vet tech degree from Penn Foster. Cydney loves spending time outside with her dog Eddie and doing things like hiking and kayaking. She loves learning new things through her time at Ark and she can’t wait to learn even more.
Alyssa
CSRAlyssa was born and raised in Rochester; she has worked in the veterinary field for 2 years. She has worked for Ark since September 2023. Her favorite part about working for Ark is seeing all the exotic animals, especially bunnies! She also loves the daily opportunity to help animals and the fast-paced work environment. Prior to switching to the veterinary field, she had a passion for counseling and psychology. After receiving her bachelor’s degree in psychology, she was working towards her master’s degree in counseling before the untimely death of her beloved guinea pig Ruby, which inspired her to drop out of the master’s program and enroll in the veterinary technician program at GCC. She is the proud mom to her two bunnies Henry & Lilly, her three guinea pigs Wren, Willow and Olive, and her newest addition, a rescue kitty named Eevee. In her free time, she and her partner can often be found hiking, camping, gardening, working on her tropical plants, making art or reading.
Sara Z.
CSRZ grew up in Pennsylvania, but they lived in Utah for a while before finally settling down in Rochester. They have been in the veterinary field since 2020, and have been with Ark since 2024. Z has 4 cats: Bones, Sam, Frodo, and Howie. Sam and Frodo enjoy playing fetch, Bones knows several tricks including high-five, and Howie enjoys disturbing her parent’s sleep. In their free time Z enjoys playing video games, spending time outdoors, and making stained-glass art. Their favorite thing about veterinary medicine is making connections with both the pets and their owners. Their second favorite thing about veterinary medicine is how it is constantly changing, and offering new ways to help pets not just longer but happier lives.
Codey
CSRCodey grew up splitting time between North Carolina and New York, before becoming a permanent resident of the Empire State. Joining the Ark team in June 2025, after working in animal sheltering since 2016, Codey enjoys helping cultivate the bond between pets and owners. After years of placing pets into new homes, he now spends his time easing the worries of stressed pet parents and learning the ropes to the medical side of animal care. Off the clock, Codey spend his time cooking, reading, watching tv/movies, and satisfying the energy demands of an active young boxer named Baloo.
Riley
CSRShe grew up splitting time between Lima and Webster and has always wanted to work with animals! She’s had pets in the home since she could remember, and has enjoyed pet sitting for years, but recently decided to join the veterinary field, and she couldn’t be more excited! She loves any opportunity to connect with pets and their owners, and that there’s always something else to learn. Above all, she loves seeing a pet go home happy and healthy. Outside of work she enjoys spending time with her family and friends, outdoor activities, live music, cooking, and most importantly, sleeping in until at least 10, so long as there isn’t an animal in need!
Andi
Animal Care AssistantAndi grew up in Naples, NY, but moved to Honeoye, NY her junior/senior year. After, she went onto Finger Lakes Community College where she graduated with an A.A.S. in Criminal Justice, and a minor in Anthropology.
She has always had pets in her life, but started actively working in the professional field with them around 2015.
In her free time, she enjoys spending time with her family, 2 dogs, and 3 cats.
Gabi B.
Animal Care AssistantGabi has been working in the veterinary field since 2016, and with Ark since 2023. Her favorite thing about vet med is that while medicine is a science, there is still plenty of room for creativity when it comes to working with animals. Her favorite things about Ark are her colleagues, and the fast pace of urgent care. Her special interests include small animal nutrition and reptile husbandry. She lives in Brighton with her husband, pups Obie and Tala, kitty Luna, and ball python Winnifred. In her free time she enjoys hiking with her dogs, and experiencing the world through travel.
Ashley G.
Animal Care AssistantAshley G has been at Ark for the past 3 months as an Animal Care Assistant. Ashley has a history in the animal field for the past 3 years. Ashley enjoys working at Ark because she gets to learn new things every day about different animal species and the specific illnesses they can get, along with the various ways to treat them. I love being able to use what I know to help pet owners make the best decisions for their loved ones’ wellbeing, given each one’s unique circumstances. She also really enjoys being able to use her experience to discuss husbandry and preventative measures that can be taken to increase each patient’s quality of life outside of the hospital. Ashley has a bachelor’s degree in biology. She hopes to attend vet school within the next few years once she feels comfortable with the amount of experience she has working in various animal fields. Ashley has 5 rescue dogs, 2 cats, a saltwater aquarium with many fish/corals, and a veiled chameleon that was found injured in her backyard by her Husky in Florida. In her free time she enjoys drawing, painting, gardening, woodworking, camping and kayaking!
Bethany
Reception SupervisorIntroducing Bethany, our four-legged whisperer and chief paw-sitivity officer at the front desk. With a diploma in decoding barks and a knack for turning waiting rooms into impromptu pet therapy sessions, she’s the maestro of managing tails and tales alike. When she’s not orchestrating the perfect symphony of appointments, she moonlights as the office cat’s personal life coach.
