New Clients


New Client Welcome Form

Ark Veterinary Hospital & Urgent Care is accepting new patients and we are pleased to have you join our hospital family! If you have any questions please call us at 585-487-8700 or send us an email at

New Client Welcome Form

Exotic Animal History Form

If you are bringing in an exotic animal, please take a moment and fill out the Exotic History Form as best as possible. This will provide us with a good overview of your pet’s general care and special needs.

Exotic Animal History Form

Emergency Intake Form

If you are coming in on an emergency and have time, please fill out the following form.

Emergency Intake Form

General Information

Ark Veterinary Hospital & Urgent Care

35 Finn Road Henrietta, NY 14467
(585) 487-8700

Hospital Hours

Monday—Saturday: 8:00am—8:00pm
Sunday and holidays: 11:00am—5:00pm

Scheduling an Appointment

Please call us at (585) 487-8700 or email us at We strongly encourage you to fill out the New Client Welcome Form to speed up check in. You can also plan your first time visit online. To schdeule your pet's appointment, click here

Tips For Your Visit

To help provide your pets with a visit that is safe and as stress-free as possible, we recommend the following:

Payment Options

Payment is expected when services are performed and before an animal’s release from the hospital. For animals that are hospitalized an estimate will be discussed with you and a 75% deposit is required. We accept credit cards, Care Credit, and cash.

We have options for spays/neuters as well.